PRIVACY POLICY

Last Updated: July 20, 2026

At Bigg Fella (“we," "our," or "us"), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our ABS plastic hoodscoops, spoilers, or other automotive accessories.

1. Information We Collect

We collect information necessary to process your orders and improve your shopping experience.

• Personal Identifiers: Name, shipping address, billing address, email address, and phone number.

• Transaction Details: Products viewed, items added to the cart, purchase history, and order details.

• Payment Information: Payment processing is handled securely by authorized third-party payment gateways. We do not store your credit/debit card numbers, CVVs, or UPI PINs on our servers.

• Technical & Device Data: IP address, browser type, operating system, and website usage data collected automatically via cookies.

2. How We Use Your Information

We use your data strictly for legitimate business operations, including:

• Processing, packing, and shipping your car accessories.

• Sending order confirmations, invoices, and logistics tracking updates.

• Providing customer support and resolving fitment or replacement queries.

• Sending promotional offers, discounts, and product updates (only if you opt-in).

• Detecting, preventing, and mitigating fraudulent transactions or security issues.

3. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We only share data with trusted service providers essential to our operations:

• Courier & Logistics Partners: To deliver your spoilers and hoodscoops to your address within India.

• Payment Gateways: To securely process your online financial transactions.

• Legal Compliance: We may disclose your data if required by Indian law, law enforcement agencies, or government authorities to comply with legal obligations.

4. Data Storage and Security

• Security Practices: We implement industry-standard administrative, technical, and physical security measures to protect your personal data from unauthorized access, loss, or alteration.

• Data Retention: We retain your personal data only as long as necessary to fulfill your orders, comply with tax/accounting laws in India, and resolve any potential disputes.

5. Cookies and Tracking Technologies

• We use cookies to remember items in your shopping cart, understand your preferences, and analyze website traffic.

• You can choose to disable cookies through your browser settings, but doing so may limit your ability to use certain features of our online store.

6. Your Rights Under Indian Data Laws

Under the Digital Personal Data Protection (DPDP) Act, 2023, you have the right to:

• Access & Review: Request a summary of the personal data we hold about you.

• Correction & Erasure: Request updates to inaccurate information or ask us to delete your personal data (provided it is no longer required for legal or transactional purposes).

• Withdraw Consent: Withdraw your consent for marketing communications at any time.

7. Children's Privacy

Our Website is intended for adult vehicle owners and enthusiasts. We do not knowingly collect personal information from individuals under the age of 18 without parental consent.

8. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any updates will be posted on this page with a revised "Last Updated" date. Continued use of our website after changes implies acceptance of the updated policy.

9. Privacy Grievances & Contact Information

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to file a complaint, please contact us:

Email: Support@BiggFella.com